Member state approval of the measure is still pending.
Consumers will find it simpler to get their equipment serviced thanks to the European Union’s adoption of the right-to-repair regulation. Under the new regulations, manufacturers must fix equipment that are no longer covered while also extending the guarantee on products that break while still under warranty. The member nations still need to approve the law.
Although there are currently minimum two-year warranties on devices sold in Europe, the new regulations add more restrictions. A choice between a replacement and a repair must be presented to the client when an item is fixed under warranty. A year’s extension of the warranty will be granted if they select the latter.
Companies must continue to fix “common household products” that fall under EU law’s repairability after it expires, such as TVs, smartphones, and some appliances (the list of devices can be enlarged over time). In the event that the item cannot be serviced, the customer may choose to purchase a reconditioned unit or borrow one while the repair is being done.
Repairs must be provided at a “reasonable” price, according to the EU, so that “consumers are not intentionally deterred” from using them. It is imperative that manufacturers provide tools and spare parts instead than attempting to evade repairs by utilising “contractual clauses, hardware, or software techniques.” Although not mentioned explicitly, the latter might make it more difficult for businesses to retire devices by stopping new updates.
Furthermore, manufacturers are unable to prevent independent repairers from using original, compatible, second-hand, or 3D-printed spare parts as long as they comply with EU regulations. They can’t refuse to fix a device that has already been fixed by someone else, they can’t refuse a repair for financial grounds, and they have to publish a website with repair pricing.
Europe’s Right to Repair group praised the expanded regulations but pointed out that some possibilities were lost. Additional product categories, the ability for independent repairers to access all spare parts and repair information, and more would have all been desirable. “Our coalition will continue to push for ambitious repairability requirements… as well as working with members focused on the implementation of the directive in each member state.”
Right-to-repair laws not only save consumers money but also lessen CO2 emissions, e-waste, and other environmental problems. Around half of the states in the US are now debating laws related to this topic, making it a battleground there as well. The right-to-repair law in California, which takes effect on July 1, requires manufacturers of smartphones and other devices that cost more than $100 to have replacement parts, tools, and service manuals on hand for seven years.