According to the Federal Communications Commission (FCC), the incident that occurred in 2022 prevented hundreds of emergency calls from being received.
An investigation by the Federal Communications Commission into whether or not the firm violated the agency’s rules during a 911 outage has been settled, and Verizon has agreed to pay a penalty of $1.05 million to settle the case. According to the Federal Communications Commission (FCC), the outage delayed the transmission of hundreds of emergency calls in the states of Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee over a period of one hour and forty-four minutes in the month of December 2022.
When asked about the outage, the agency stated that it was comparable to one that had happened two months before. “certain failures recurred,” according to the Federal Communications Commission, despite the fact that Verizon had implemented mitigation measures to assist prevent outages like to the one that occurred in October 2022. A compliance strategy has been committed to by Verizon as part of the settlement agreement. This plan will ensure that Verizon complies with the standards established by the Federal Communications Commission (FCC) regarding 911 and will also adhere to best practices, which include risk assessments and security-related measures.
According to a statement released by the Federal Communications Commission Chairwoman Jessica Rosenworcel, “When you call 911 in an emergency, it is critical that your call goes through.” “Today’s action is a part of the ongoing effort that the Federal Communications Commission is making to ensure that the general public has access to reliable communications, including 911.”